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Servers with file deployment and/or upload (task system and author servers) should have anti-virus software installed to protect the system from infected content. There are two important considerations with regards to performance of a Forsta Plus server when installing an anti-virus application:
- Real-time file scanning of survey packages (read/write/access) might slow down interviewing, file deployment (WI and report generation) even if <confirmdata> folders are added to the exclusion list (files still need to be checked against the exclusion list.) In some cases, anti-virus software might even cause unexpected errors in Forsta Plus (particularly in task system logs, referencing file deployment.)
- Script blocking might render some parts of the application unusable as this might refuse some of the COM objects to run (i.e. components accessing the file system on behalf of the web server.) If possible, script blocking should be disabled or not installed at all.
- For best performance and to reduce the possibility of corrupted operating system files, Forsta recommends you adhere to the official Microsoft Anti-Virus Exclusion list: https://social.technet.microsoft.com/wiki/contents/articles/953.microsoft-anti-virus-exclusion-list.aspx