Forsta Plus Monitoring Utility

The Forsta SaaS Operations team has built a companion utility for the built-in monitors that extracts data to a database on an aggregate level and presents the results in a graphical display along with warning and alert features. The system can be provided along with installation instructions to On-Premise customers.

Note: As this utility is not part of the Forsta main product line, no support is available for troubleshooting/update requests. The product will be updated at a pace to be determined solely by the Forsta SaaS Operations team.

The graphical report is available as a .NET application and looks as shown in the example below:

Figure 1 - Example of the monitoring utility screen layout

Generic Server Monitoring

Forsta recommends using a monitoring application utility with a wide array of capabilities in order to monitor the applications as widely as possible. Some of the more generic items that Forsta recommends to be included are:

• CPU utilization % levels for server devices (warn/alert on prolonged % thresholds).
• Memory utilization (warn/alert on % thresholds).
• Disk space utilization (warn/alert on % or MB/GB thresholds).
• Availability of web server, database server and mail server applications.

• If HTTPS is used: Website SSL Certificate expiration.

External Location Monitoring

In addition to internal monitoring systems, Forsta Plus also uses external services for monitoring performance and availability of web applications from various worldwide locations. This can be used for Authoring, Reportal, Surveys, REST API and Web Services.

Note: If you wish to monitor Authoring or Reportal logins, this will require supporting a login transaction.