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Forsta Plus installs various system services when installed based on certain roles. Availability of these services should be monitored to ensure systems depending on them are functioning properly. Services include:
- BitStream Service - Used for creating and queries against Forsta Plus BitStream files, which are used by many application components. Reportal, Rapid Results and Panel sampling are some features that may not function if this service is not running.
- Caching Service - Used by Reportal for providing fast access to recently used page contents. If the service is not running, Reportal performance will be drastically reduced and may not function at all.
- Task System Service - Runs tasks from the queue requested by users such as data exports, launch survey and respondent emailing. If the service is stopped, tasks remain in the queue until the service is started again.
- Task Scheduler Service – Runs on Batch servers and monitors SmartHUB enabled projects set to continuous synchronization. The service schedules Hub Project Loader tasks if changes between data in a Hub and its data sources are detected. If the service stops, Hubs set to continuous synchronization will not be updated automatically.
- Agent Controller Service – Runs on servers with the Task System role and manages the agent processes that process requests made by the RabbitMQ queue. If the service is stopped, requests remain queued in RabbitMQ until the service is started again.
- Searching and Indexing Service - This service indexes survey designs for fast searching. The Service monitors changes in the Authoring GUI and re-indexes changes. If the service stops, searching from the menu bar does not return any results.